Restrictions are (1) A timeout after 30 minutes / 30 days (2) “Buy me“ message (3) No saving and no export. To remove restrictions please buy the full version. Demo installer and full installer are not identical – so you’ll need to download the full installer for unlimited fun!
All your serial numbers are listed in the "User Area" on this website. If you cannot login, click the "Forgot Password" Link or send us a short message and we'll get back to you asap (a few hours maximum).
Best way to fix this is: write a short e-mail to firstname.lastname@example.org or give us a call. During business hours, it shouldn’t take long on our side – our manual mails get through to you. Usually it’s mail accounts at hotmail.com having this problem: our automated mails get stopped before they even reach the inbox or spamfolder. We contacted them several times about this – to no avail.
Our payment process is handled by an external payment provider, so unfortunately we can't do anything about it. Please consider using PayPal - they also offer one shots with credit cards as a payment option.
This can be fixed by re-entering the serial in the Settings Tab or About Screen. Egoist, Consequence and Guitarist have two seperate installers, one for the instrument and another for the library, you need both. Please do not move files after installation!
In Windows, go to Control Panel/Programs/Uninstall a program.
In macOS, you'll need to manually remove these folders and files in the Finder: "Unique" incl. NKS is used here, you can substitute the productname. Open the Finder, click "Go To" in the menu, open "Go To Folder" and paste the paths to locate.